Delivery & Returns

  • It is NIDCO’s intention to satisfy their customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 30 days from the date of Delivery.
  • To return any items, please contact Customer Service at 0135-26-54884 or by email at info@nidcoherbal.com
  • All returned items must be accompanied by a copy of the original invoice and in an unopened and saleable condition.
  • Postage/ Shipping Charge will not be refunded.
  • Please note that we cannot offer exchanges or refunds on any sale, discounted, opened or used products.
  • NIDCO is not responsible for any damage after delivery.
  • Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
  • All claims for shortages or damages must be reported to customer service within 24 hours of receipt of the material.
  • The postage expense for the return of the material will be paid by the customer.

Refund Rule

  • If you pay by Cash on delivery, after receiving Damage/defective product NIDCO will issue a cheque on the name of the billing person and dispatch to the billing address.

Cancellation Rule

  • if you want to cancel your order, you need to inform us by email at info@nidcoherbal.com within 12 hour of placing the order or before its dispatch whichever is earlier. Once your order is dispatched, the order cannot be cancelled.

Out of stock Items

  • We apologize for the inconvenience this may cause. If your item is out of stock we will contact you within 2 business days to discuss how you would like the order handled. NIDCO does not back orders, that is, does accept orders which we cannot fulfill immediately.

Pricing Policy

  • Product prices listed are current, however these are subject to change without advance notice.
  • All prices on this web site are processed in Indian Rupees.
  • All orders are acknowledged at current pricing. We will bill at price in effect at the time of shipping.
  • There are absolutely no hidden charges. Any octroi or sales tax is actually borne by NIDCO. You pay only the amount that you see in your order summary.
  • Our products are liable for GST in India.
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